Frequently Asked Questions
Everything you need to know about ordering from us.
How do I place an order? ▼
Browse our products on the home page, add items to your cart, then proceed to checkout. Fill in your delivery details and click "Place Order". You'll receive an order confirmation with a tracking link.
What areas do you deliver to? ▼
We deliver across your delivery area — TODO: confirm and update. Please contact us via WhatsApp to confirm delivery availability for your specific location.
How long does delivery take? ▼
Orders arrive in 3–7 working days (Sundays excluded); checkout shows your expected delivery dates. Remote areas can take a few days longer. You'll be notified once your order is confirmed and dispatched.
What payment methods do you accept? ▼
We currently accept Cash on Delivery (COD). Online payment options will be added soon.
Can I cancel my order? ▼
Yes, you can cancel your order as long as it hasn't been packed yet. Visit your Order Status page and use the cancel button, or contact us on WhatsApp immediately after placing the order.
How do I choose the right size? ▼
Every product page carries a size guide — chest, length, shoulder and sleeve in inches, measured with the garment flat. The most reliable method is to measure a shirt you already own and wear often, and match it against the table.
Do you have a minimum order value? ▼
Delivery is free on every order, with no minimum order value.
How do I track my order? ▼
After placing an order, you'll be redirected to your Order Status page. Bookmark that link, or use the order ID and tracking token from your confirmation to re-open it at any time.
I have a discount voucher — how do I use it? ▼
At checkout, expand the "Voucher / Promo Code" section and enter your code. The discount will be applied automatically if the code is valid for your cart total.
How can I contact you? ▼
You can reach us on WhatsApp at or email us at . We respond within a few hours during business hours.